Dayal Gateway

Worst experience, nikhil who is said to be the GM has no experience, does not know what hospitality is , and only concern about the money . At the time of booking they will promise for every thing but will never deliver 20% of it . There serving staff is totally inexperienced, We had booking on 27th & 28th nov 23. The hall was given at 7:00 in the evening then there Decorater shamshee start there work which was pathetic. No experience staff on chat counter , My mausa ji took charge of it, The real episode happened on the marriage day that is 28th dec They never put a snacks counter which was promised by them , hardly any snacks was served. The real action came when mr. GM came on the marriage lawn . ( nikhil) We thought he is there to look after that every thing is fine & there staff is doing well. The barat was on the gate then this great GM came & said that no snacks & food will be served as you have not made the full payment. How embarrassing was it that the food & snacks was stoped for more than 45 minutes. We were staying there from last three day he never showed any seriousness about the payment. If he could have asked & showed the seriousness than we would have done the full payment. But the time he chose was as if it was pre planned. It was not easy to arrange funds at that moment when barat was entering the lawn. We asked him to kindly wait as the Jaimal is over we will make the payment but nikhil has no soft corner & said that it’s a pressure of MD. They do not have sufficient serving crockery. The serving boy was putting his hand in the soup container & was serving the soup with coffee mug . Fire hazard took place at the stage & there was no safety measures. How dayal gateway can keep such a inexperience event management team . Shamshee work was also not up to the mark , His excuse was that the dayal gate was takes good commission therefore we have to compromise with the word. Over all a marriage in your family is a very special occasion but for dayal it’s only a profit making event they are hardly bothered about your reputation, so my suggestion is to never chose dayal . You are forced to make full payment but in return they have no commitment to deliver there 100%

My stay at Dayal Gateway was a sublime experience. The luxurious room offered panoramic views and ample space. The restaurant’s culinary creations were a symphony of flavors, while the elegant decor and serene ambiance enhanced relaxation. The strategic location facilitated easy exploration of Lucknow. The genuine hospitality of the staff, from warm welcome to attentive assistance, was truly remarkable. Dayal Gateway is a pinnacle of opulence, perfect for travelers seeking unforgettable luxury. 👍🏻😍😇

I had booked Dayal Gateway for my daughter's marriage. Rooms are spacious, clean and well maintained. The staff of Gatway is very accommodating and friendly. Their service was incredible. Food served in all functions was very delicious. I specially would like to thank Nikhil,General Manager for warm hospitality, transparency and insuring the smooth check -ins.I have no words to explain dedication of Nikhil towards his work and taking care of everything personally. 👍

I am writing to express my disappointment regarding the recent ring ceremony program held on October 25th, for which we booked 20 rooms at your establishment. During this event, several guests parked two to three cars near the hotel for ease of managing guest pickup and drop-offs. However, it was evident that the parking arrangements near the hotel were inadequate for our event's requirements. Furthermore, some of our guests encountered challenges accessing basic amenities such as water, with inconsistent service experienced across the rooms. Despite repeated requests, certain rooms did not promptly receive the essential amenity of water, resulting in an inconvenience for our attendees. Moreover, the main course provided during the event failed to meet our expectations in terms of quality and service, which was regrettable.